Responsible Gambling in New Zealand
Gambling should stay entertainment, not a source of financial or personal harm. This page covers the account tools available to help you stay in control and where to find outside support if needed. Players must be 18 or older (or the legal age in their jurisdiction, if higher) to register or play.
Account controls
- Deposit limits: set a daily, weekly or monthly cap in account settings.
- Session reminders: periodic pop-ups showing time and amount spent in a session.
- Self-exclusion: temporary or extended account suspension, available in account settings or via support.
- Reality checks: a running summary of activity, useful for tracking play over time.
Signs to watch for
Chasing losses, gambling with money set aside for essentials, hiding the extent of play from people close to you, or feeling unable to stop despite wanting to are common signs that gambling has stopped being purely recreational. Any one of these is worth acting on.
Getting outside help
New Zealand gambling is regulated by the Department of Internal Affairs under the Gambling Act 2003, and that Act gives an offshore online casino no route to a New Zealand licence, so WinSpin is not licensed here and no New Zealand regulator supervises it or hears player disputes. What the Act restricts is the operating and advertising of online casino gambling from within New Zealand, not a New Zealander playing at an offshore site. If you're in New Zealand and need support, call Gambling Helpline New Zealand — 0800 654 655, free and 24 hours. Internationally, organisations like GamCare and Gambling Therapy also offer free, confidential help.
See Licensing for how we treat regulator information on this site.